Admin Support Specialist

(Working hours: 5:00 PM – 1:00 AM (US schedule))

We are looking for a detail-oriented Admin Support Specialist to join our team in the beauty industry and support our operations in the US market.

Responsibilities:

• Communicate with US-based clients via phone and other communication channels.
• Assist with client inquiries and ensure a high level of customer satisfaction.
• Manage and update client information in the CRM system.
• Maintain accurate records and follow up on client requests.
• Coordinate administrative tasks and ensure smooth workflow.

Requirements:

• Previous experience in administrative support, customer service, or a similar role.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• English level: Upper-Intermediate or higher (fluent speaking and writing).
• Experience communicating with US-based clients or native English speakers is a plus.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently with minimal supervision.
• Working hours: 5:00 PM – 1:00 AM (US schedule).

We propose friendly working conditions with competitive compensation and benefits, including:

• Comfortable working environment.
• Friendly team and management.
• 100% paid vacation, 4 weeks per year.
• 100% paid sick leave.
• Corporate and team-building events.
• Internal training for personal development.