EN 
UA 
DE 
PL High-end Team Members
All our team members have university degrees and fluent English
Overview
A growing trend in today’s professional world has been set towards managing time effectively, boosting productivity, increasing employee focus on business process optimization, innovative thinking, and achieving better work-life balance. Along with an uphill task came an optimal BPO solution.
With over 10 years of experience in business process outsourcing, we help organizations and businesses to identify issues and work toward solving them efficiently. Our clients range from startups juggling multiple roles and needing to offload time-consuming tasks, to large corporate teams building long-term support units for their business processes. No matter the size or industry, we step in to help where it counts.
To get more details about the Virtual Assistant service or the BPO service, please visit our dedicated site VAfromEurope.com
You should consider outsourcing your tasks to BPO Specialist if:
- You feel stressed and overwhelmed with your workload
- You long to free yourself from routine and non-core tasks
- You need to ensure that no important detail escapes your attention
- You wish to reduce the costs that come with the employment of specialists
- You’d rather avoid managing an office, purchasing equipment
- You prefer to pay for the actual time a BPO Specialist spends on providing business process outsourcing services and stop spending money on water-cooler chats or coffee breaks
- You are eager to complete your projects faster
What We Offer
At Agiliway we are ready to care about your routine, and not only. Our skilled and experienced BPO specialists can help you with a range of business process outsourcing solutions:
- Customer Support
We deliver responsive support through various communication channels, based on your brand’s voice and tone for greater consistency and customer satisfaction. - Data Entry & Management
Whether dealing with large datasets or sensitive information, we guarantee fast, accurate, and secure data management to keep your operations running smoothly and in compliance with GDPR and ISO 27001. - Call-center Services
From managing general inquiries to outbound calls and lead generation, aligned with your business’s outreach strategy. - HR & Talent Services
We assist with recruitment, onboarding, employee tracking, and other HR tasks to simplify your people management process from day one. - Finance & Accounting Support
From issuing invoices to managing payroll and reporting, our experts help keep your financials accurate and compliant. - IT & Tech Services
Our team supports your infrastructure with services like helpdesk management, technical troubleshooting, and AI integration for smarter workflows. - Back-Office Operations
We handle order processing, billing, scheduling, and administrative workflows, so you can focus on more critical tasks. - Specialized Knowledge Work
If you need help with market research, competitor analysis, or intellectual property processes, our specialists can cover high-skill tasks with discretion and accuracy. - Custom Solutions on Demand
Have a specific need? We’ll collaborate with you to create a custom support plan that fits your workflow and objectives.
Let’s discuss your BPO Strategy
If you are still hesitating then please evaluate some reasons to have BPO specialists from Ukraine:
Wide Scope of Expertise
Our specialists have the necessary skills you can choose from that best fit your needs: from simple email and document editing tasks to corporate website administration and marketing campaigns preparation
Same Mentality
While located in Eastern Europe all our virtual assistants share the same mentality as the USA. So you will not struggle with cultural differences or miscommunication
Attractive Price
Our price will be a nice surprise for you. Due to our favorable geographical location, we can provide near-shore quality BPO service at significantly lower price
Information Security Warranty
Agiliway ensures the security of sensitive information. We maintain a strict information security policy and require our specialists to regularly attend security training. Also, all our virtual assistants have passed a background check and signed NDA and Confidential Information Access Agreement
Service Continuity
Agiliway provides reliable BPO services. We assure you that your task is performed on time. The company takes on the burden of replacement or substitution once a specialist, assigned to the project, runs out of time or is unavailable due to illness or other reason
Small Time Differences
Due to the low time difference compared to Asian providers and shifted working time our specialists fully cover customer business hours
Trusted By
